GROUP CLASS BOOKING INSTRUCTIONS (EFFECTIVE FROM 14/9/26)

You book appointments for the groups through the “OSS OPEN FITNESS” app, every day from 07:00-24:00. Download the app from the Play Store or App Store (Username and Password will be given to you by reception).

1. For ONLINE appointments, you are required to have an active subscription to groups (PLUS and/or REFORMER) and a valid email, otherwise you book your appointments ONLY by phone, within the gym’s operating hours.
2. It is MANDATORY: a) to cancel your booking at least 1 hour before if you are not going to attend a class and b) to check in with your card at reception before every class. Otherwise, the app blocks bookings for 7 days and you will have to contact reception for reactivation.
3. You can make a booking for one class in all groups per day, based on availability. If I want a 2nd or 3rd class on the same day, I register for the waiting list at reception and, provided there is availability at the start of the specific class, I participate in it.
4. In the PLUS GROUPS you book your place on the same day, while in REFORMER PILATES you can make up to 3 bookings together, for one current week (from Monday to Sunday).
5. You can do up to 3 TRX, up to 3 Power Cycling and up to 3 Reformer Pilates per week (from Monday to Sunday). If you wish for an additional class within the current week and provided that you have already attended the 3 classes of the week in the specific class, you can book it ONLY from reception within 60 minutes before the class.
6. If a class is full, you have the possibility to enter the waiting list. If a place becomes available, you will be notified by email. But you can also monitor it in the app, in the main “My Schedule” tab. There you can also see your scheduled appointments.

The business always reserves the right to remove or modify a member’s appointments when the above conditions are not met or are not followed.