APPOINTMENT INSTRUCTIONS FOR GROUP CLASSES (VALID FROM 3/2/25)

You must make reservations in groups from the “OSS OPEN FITNESS” application, every day 07:00-24:00.

Download the app from Play store or App Store (Username and Password will be given to you by reception).

1) For ONLINE appointments, you must have an active subscription to groups (PLUS and/or REFORMER) and a valid email, otherwise you can book your appointments ONLY by phone, during gym opening hours.

2) It is REQUIRED to: a) cancel your reservation at least 1 hour before if you do not come to a class and b) check in with your card at the reception before each class. Otherwise, the application blocks reservations for 7 days and you will have to contact the reception to restore it.

3) You can book one class in all groups per day, based on availability. If I want a 2nd or 3rd class on the same day, you declaire it at the reception and if there is availability at the start of the specific class, you participate in it.

4) In PLUS GROUPS you reserve a place on the same day, while in REFORMER PILATES you can make up to 3 reservations together, for a current week (from Monday to Sunday).

5) You can do up to 3 TRX, up to 3 Power Cycling and up to 3 Reformer Pilates per week (from Monday to Sunday). If you want an additional class within the current week and if you have already attended the 3 classes of the week in the specific class, you can book it ONLY from the reception within 60 minutes before the class.

6) If a class is full, you have the option to join the waiting list. If a place becomes available, you will be notified by email. But you can also monitor it in the application, in the main tab “My Schedule“. There you can also see your scheduled appointments.

The business always reserves the right to remove or modify member appointments when the above conditions are not met or adhered to.